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[Important Notice] Regarding the Discontinuation of the “SORANO Gourmet Club” Restaurant & Bar Points Reward Program

Thank you for choosing the SORANO HOTEL.
We inform you that the SORANO Gourmet Club Points Reward Program at our Restaurant & Bar will be discontinued as of November 30, 2025. Points may be redeemed until February 28, 2026. We apologize for the inconvenience to our guests enrolled in our service and thank you for your kind understanding.

〇 Points are rewarded until November 30 (Sunday), 2025.
〇 Points can be redeemed until February 28 (Saturday), 2026.

*Unused points will automatically expire on the date of expiration. Points cannot be refunded, carried over, or exchanged for cash.

*Please see here to check your SORANO Gourmet Club Points balance and expiration date.

We express our sincere gratitude to all our guests who have been using our program.
We look forward to continue serving you.

Inquiry： r_restaurant@soranohotel.com, Tel: +81(0)42-540-6611

　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　

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FAQ
Closed Days & Hours of Operation SORANO HOTEL is closed on certain days.Please check the news.
Bathroom Amenities We have decided to limit stock of one-time use items such as toothbrushes and instead focus on providing hand selected amenities
Infinity Pool All-season outdoor infinity pool. Exclusive facility for guests and SORANO SPA members.
Guide to Purpose-Specific Dining There are two food and beverage outlets.Breakfast, lunch, dinner, coffee shop, bar
KIDS＆DOG Children six years old and under can share a bed. Dog friendly.
For Free Members
Rrewards
  • Earn 15% points on your stay and use them for 1 yen per point on your next stay.
  • Complimentary use of the SORANO HOTEL’s iconic Infinity Pool (normally 2,200 yen per guest per night) for all guests in the room.
  • A special gift from a choice of six.
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