Thank you for your continued support of SORANO HOTEL.

To further improve your reservation experience, we will be performing system maintenance during the following period.

Please kindly note that restaurant reservations will be temporarily unavailable during this time.

Reservation Suspension Date and Time

June 4 (Wed), 2025 from 3:00 p.m. to around 6:00 p.m.

*Please note: Due to a scheduled hotel closure, our phone lines will also be unavailable from 3:00 PM on June 4 (Wed) to 11:00 AM on June 5 (Thu).
*The maintenance time is subject to slight changes depending on the progress of the work.

For Changes or Cancellations to Existing Reservations

Following the maintenance, our reservation system will be renewed.
If you made a reservation prior to the system update, we kindly ask you to contact our restaurant reservation desk directly for any changes or cancellations.

During the hotel closure from June 4 (Wed) 3:00 PM to June 5 (Thu) 11:00 AM, our telephone service will be unavailable.

For inquiries, please contact us by email or phone (after reopening):

・Email: r_restaurant@soranohotel.com

・Phone: +81(0)42-540-6611 (Direct / 9:00 a.m. – 5:00 p.m.)

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After-Maintenance Reservation Contact Information

■ DAICHINO RESTAURANT (2nd floor)

Online Reservations:	https://www.tablecheck.com/en/shops/soranohotel-daichino/reserve
Phone:	+81(0)50-3196-9027 (Direct / 9:00 a.m. – 5:00 p.m.)

■ SORANO ROOFTOP BAR (11th floor)

Online Reservations:	https://www.tablecheck.com/en/shops/soranohotel-rooftopbar/reserve
Phone:	+81(0)50-3503-9379 (Direct / 9:00 a.m. – 5:00 p.m.)

Should you have any questions or concerns, please do not hesitate to contact us.
We apologize for the inconvenience and thank you for your patience.