2020/11/20

NOTICE Regular holidays

Introducing Regular Holidays from February 2021 Closing from 3:00 p.m. on Wednesdays to 3:00 p.m. on Thursdays Also changing check-in and check-out times for some room types to prevent the 3Cs

Starting in February 2021, the SORANO HOTEL will close every Wednesday from 3:00 p.m. until 3:00 p.m. on Thursday – excluding certain dates and during summer business.
The SORANO HOTEL’s concept is Well-being – a wholesome experience to invigorate the mind and body, but we aim to provide Well-being not only to our guests but also to our hotel staff. To establish an even better work environment and to strive for more efficient hotel management as the originally intended room occupancy cannot be forecasted while there is no end in sight for the COVID-19 pandemic, we have decided to introduce this regular holiday.

Also, completely closing the hotel gives us the opportunity to regularly sterilize the entire building as a measure to prevent COVID-19 infection.

We apologize for the inconvenience and thank you for your patience and understanding.


*Check-in dates that fall on regular holidays cannot be selected on the booking site calendar.
*Although scheduled for a regular holiday on July 21 (Thursday), 2021, our hotel will open as usual on the day (Updated as of Dec. 7).


 

Regular Holidays

〇=Regular Holidays

Together with the introduction of regular holidays, a change in check-in and check-out times for some room types as a measure to prevent the 3Cs
In line with the introduction of regular holidays in February 2021, the SORANO HOTEL will advance the check-in and check-out times for some room types by two hours from the current check-in time of 3:00 p.m. to 1:00 p.m. and check-out time of 1:00 p.m. to 10:00 a.m.

The purpose is to stagger guests during check-in and check-out and disperse the concentrated use of the Infinity Pool from 3:00 p.m. to 6:00 p.m. as an effort to prevent the 3Cs (crowded spaces, closed spaces, and close interactions).

This time change applies to 27 rooms – 25 Wa Modern type rooms (maximum capacity: 4) and two Wa Modern Dog-friendly Rooms (maximum capacity: 3). The regular check-in and check-out times will be observed for the remaining 54 rooms.

 
Current Check-in at 3:00 p.m./Check-out at 12:00 p.m.
Starting on February 1, 2021 Wa Modern type: Check-in at 1:00 p.m./Check-out at 10:00 a.m.
*Exception on Thursdays: Check-in at 3:00 p.m./Check-out at 10:00 a.m.

Rooms other than the Wa Modern type: Check-in at 3:00 p.m./Check-out at 12:00 p.m. (the same as current)
*Please note that due to the introduction of the regular holiday, Thursday check-ins for the Wa Modern rooms will be at 3:00 p.m. and Friday check-outs at 10:00 a.m. Wa Modern room users on such days will be offered hotel credit equivalent to a monetary amount (5,000 yen) of two hours spent at the hotel.
*Check-in on February 1, 2021 is 3:00 p.m. for all guest room types.
Wa Modern room users receive hotel credit for use at the hotel, equivalent to a monetary amount (5,000 yen) of two hours.
(Because check-out on January 31, 2021 is 12:00 p.m.)