[Important] Notice regarding room reservation and SORANO Loyalty Program system changes

Thank you for choosing the SORANO HOTEL.

From 3:00 p.m. to 4:00 p.m. on Friday, June 17, 2022, our room reservation and SORANO Loyalty Program systems will be temporarily unavailable due to system changes. We apologize for the inconvenience and thank you for your understanding.

The booking page will also be renewed in the new system.
Resetting the SORANO Loyalty Program Login Password
The contents and rewards of the SORANO Loyalty Program will remain the same, but you will be asked to reset your login password. Please reset your password from below. Thank you for your cooperation.

For your login ID, please use the email address that you have been using up to now.

To reset your password

For inquiries and questions, please call Room Reservations at 042-540-7776 (9 a.m. to 5 p.m.)