Notice End

Advanced booking requirements for the SORANO SPA during summer

To ensure your safety and comfort as the COVID-19 pandemic drags on, from July 22 (Thursday) to August 31 (Tuesday)-when use of our pool is busiest -the Infinity Pool, Indoor Spa, Nano-mist Sauna, and other SORANO SPA facilities will be available only by an advanced reservation for designated hours (8:00 a.m. to 10:00 a.m., 1:00 p.m. to 5:00 p.m.). Please select your desired time from the options on our booking page when booking a stay or day trip package.
1:00 p.m. to 3:00 p.m. *Priority for Wa Modern type rooms and consecutive stays
2:00 p.m. to 4:00 p.m. * Priority for Wa Modern type rooms and consecutive stays
3:00 p.m. to 5:00 p.m.  
8:00 a.m. to 10:00 a.m. the following day  

*Please confirm your options as selectable time slots are limited based on your room type and number of nights. Reservations are not required for unlisted time slots. Furthermore, reserved time slots may be released depending on daily use conditions.
*5:00 p.m. to 5:30 p.m. are our maintenance hours.
*The admission fee is 2,200 yen per guest per night. SORANO Loyalty Program members can use the facility free of charge throughout their stay.
*SORANO SPA hours are shortened to 7:00 a.m. to 8:00 p.m. (final reception at 7:30 p.m.) from July 12 to August 31 following the state of emergency measures taken by Tokyo Metropolitan Government to stop the spread of the novel coronavirus.
*Accompanied by a guardian, guests under 16 years of age can use our facilities until 6:00 p.m.